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Does it make good business sense outsourcing to India?
As stated before, you don't have to go far to understand the
factors behind the booming success of India Inc. If reports by
Nasscomm (National Association of Software and Service
Companies) and consultancies like Ernst & Young (E&Y), McKinsey
are to be believed, India will continue to lead as the
Outsourcing Destination, over competing countries including
China, Ireland, Philippines, Malaysia, Israel, among others.
These reports have delineated the important factors that provide
fitting answers to the raging question: Why is everybody
outsourcing to India?
Yes. Size matters. A country whose population has grossed the 1
billion mark, paradoxically it is this large number that has
emerged as its single largest contributor to India's success.
With approximately 2.1 million graduates and 0.3 million
post-graduates passing out of India's non-engineering colleges,
the numbers are expected to grow to 17 million people by year
2008. As home to a qualified, English speaking and tech- savvy
pool of talent, suffice it to say that the numbers are
impressive and still growing...
High on Quality.
While the size of the resource is critical, what makes the
Indian workforce the best solution is the quality of service
offered. Highly educated, articulate and technically versant,
MNCs have a good reason to set up shop in India. What's better
is you get the high-caliber software engineers, project
managers, researchers and other professionals at competitive
prices.
Low on Cost.
Saving money is the main consideration for business looking to
outsource to other countries. Reports say that the manpower cost
in India is approximately one-tenth of what is charged overseas.
With the Indian workforce providing services at lower salaries
in comparison to the European or American countries, what better
reason does a global MNC need to open its back office operation
in India?
Talk the Talk
Keeping the light focused on the workforce, another big
advantage Indians hold is their proficiency in English. India
produces the largest number of graduates every year and most of
these graduates have adequate knowledge of English language. The
fact that Indians can talk the talk articulately is yet another
reason for India being courted by companies across the globe.
Language proficiency is verily the reason why China has not
emerged as the leading Outsourcing destination.
Sound Infrastructure. Albeit a developing country, India today
has sound infrastructure that strengthens the country's
capability as the ideal IT/ ITES destination. Robust Telecom
infrastructure, 24x7 power supply (essential requirements for
running a software company) and proper connectivity with
countries across the globe, assure investors that investing in
India is a sound business proposition. A friendly Government to
top it all. The best thing that could have happened to India
waking up to its potential as a software hub was a pro-active
government that actually acted in a timely manner to boost the
country's capabilities. Formulation and implementation of
transparent and investment friendly policies like Telecom
policy, The IT Act have opened up the business vista, and Have
put the country on the road to greater development.
For a country whose only claim to fame was the great Indian Rope
trick, gaining recognition as the hottest outsourcing hub of the
world today is a proud achievement, indeed. While everyone in
the developed countries debate over it, it wouldn't be far from
the truth to state that there are many more international
players vying to invest and reap the benefits.
About the author:
CAMO Consulting provides Software Testing
Services to companies across the globe.