Managing Your Mailing List
It's great to open my inbox and find an insightful article that
helps me put a current dilemma into balanced perspective. It's
also pretty nice to find that software I've had my eye on being
sold at half price to members of the company's mailing list. A
well managed mailing list is a valuable service that I'm happy
to take advantage of.
On the other hand, I'm less than thrilled when I find a message
about viagra from someone who told me their newsletter was going
to include some great business tips. I'm also not entirely
pleased to receive daily updates on the latest pre-launch
hogwash from that guy who offered me the email marketing course.
And why, someone tell me, do so many people insist on sending me
the same articles by Corey Rudl or Yanik Silver? A poorly
managed mailing list is a sad thing that puts me somewhere
between irritation and sympathy.
I mean, someone obviously got my attention, and even convinced
me to fill out a form to receive more information. They got off
to a great start, and who knows where things could have gone.
If they had offered some legitimate communication instead of a
bunch of garbage, I may not have unsubscribed from their list.
In fact, if they had given me some quality info and worked to
build a relationship with me, I may well have become their next
loyal customer.
Your opt-in mailing list is arguably the most important asset
you have as a network marketer. It is imperative that you manage
this list in a professional, intelligent manner if you plan to
build a successful operation.
Here a few things to keep in mind when working your opt-in leads.
1. Give them what you offered. If you promote a newsletter that
focuses on retail skiing equipment, you are likely to agitate
your readers by sending them adverts about big savings on fly
fishing gear.
2. Be clear about your mailing intervals up front, and make a
good effort to maintain this schedule. While additional mailings
are sometimes appropriate, sending out "special" notices too
often is going to devalue your credibility.
3. Always offer your prospects the option of contacting you
directly. Let them know on a regular basis that you'd like to
hear from them, and give them your personal email or phone
number to open up the lines of communication. People will
respond much better to someone who is accessible.
4. Keep your "pitches" realistic and grounded. An honest
recommendation about a product you have used and benefited from
is much better than the hyped up "best thing since sliced bread"
copy you find in your affiliate program's member area.
5. Be yourself! To build a proper relationship, you must be
honest about who you are and what you want. Don't worry about
trying to impress your readers with rehashed "guru speak". Email
marketing is a great way to build your business. If you apply
sound judgement to the management of your opt-in list, you will
be rewarded with new relationships and return customers.
About the author:
Tim Whiston is one of the creators of Opt-in
Master Course, a complete guide to building and managing a
profitable mailing list.