Search Engine Marketing - the Art of Playing To Win
And why not?
Paid search is a great way to drive targeted traffic to small
(and large) retail websites and boost holiday sales. It's a
quick, easy way to compete with the larger retailers without
spending big bucks. Or so it seems on the surface. After all,
you just need to sign up for an account on either Google, Yahoo,
or both; choose your keywords, write your ad; set your budget;
and you're good to go. That is, until you realize that the
profits you hoped would come rolling in are actually jangling
away in the pockets of the already cash-laden paid-search
providers. And you're spending more and more money on clicks but
nobody's buying your product.
The problem with paid search is that it has a tendency to turn
the small-business owner into first-time poker player with money
to burn in Las Vegas: They get in over their heads because they
don't understand the complexities, nuances, and competitiveness
of the game.
In an attempt to help those companies struggling to make sense
of paid search, here's the first part in a series of articles
that (I hope) will help shed some light on how to profit from
paid search without going bankrupt in the process.
Part One: Understanding the different players
As of today the paid-search market consists of two major
players, Google and Yahoo. Between them these two search engines
supply paid search for smaller engines such as AOL and Ask
Jeeves (supplied by Google) and MSN (supplied by Yahoo). MSN
does have plans to join the game soon but for now they're not
giving away details of how their paid-search product will work.
All paid-search providers are not the same
Although on the surface Google and Yahoo appear to be the same,
there are differences in how the pair rank their paid listings,
and differences in each engine's audience demographics and
psychographics.
Let's start with Yahoo. Yahoo is a straight bid-for-position
engine. In other words, the way to get your site to rank highly
for your keywords in Yahoo is to make sure you pay the highest
cost-per-click for that word. The highest bidder wins the #1
slot. For example, if you bid $1.00 per click on a given search
term and your competitor bids $0.50, you need to pay only $0.51
to get the top position.
The advantage of Yahoo's system is that you know exactly the
position you're going to get for your money. And if you're
willing to pay the price it's easy to get yourself to #1. The
system works well for those with keywords that aren't too
competitive or for those who can afford to spend big bucks
bidding on popular keywords, but does not work so well for those
companies using competitive keywords on a small advertising
budget. That said, with Yahoo it's easy to keep track of your
spending. Plus, there's an option to bid on listing #3, #4, #5,
and so on.
Google has a slightly more complex model which they say produces
more meaningful results. Using a relevancy algorithm, Google's
paid search blends straight pay-per-click with the number of
clicks an ad gets. It's similar to their organic ranking system
insomuch as each click on an ad is counted as a vote for that
ad. The more clicks an ad gets, the more popular (or relevant)
it is thought to be. So the more people who click on an ad, the
higher it appears in the listings.
Google does allow you to control your daily spending limit so
you don't go over budget, but because clicks cost money it's
easy for your campaign to be ineffective -- especially if those
clicks aren't converting into paying customers. Plus, if you set
your daily spending limit low, your ads may appear for only a
short time in the early part of the day. For example, if your
limit is $5.00 a day and your average cost per click is $0.35,
you can easily max out before breakfast.
For retailers this can be problematic because what time of day
you run your ads is important too. Why? Because studies show
that online customers tend to make purchases either during their
lunch hour, after dinner, or before going to bed. If your ads
are no longer running at these times because you've reached your
spending limit, you're missing out on potential sales. As of
today the only way around this is to manually pause your
campaign during the hours you don't want it to show and restart
it when you do.
Demographics
It's also important to understand the audience gender
differences of each engine and their buying power. According to
research conducted by comScore Networks Inc., Google is slightly
skewed toward male users (51.5%), while Yahoo is split almost
50/50 between the two sexes. MSN, AOL, and Ask Jeeves are
favored by women, 51%, 51.9%, and 53.7% respectively. These may
not be huge differences but when you think of them in terms of
the total of Internet users they have huge implications for
companies targeting a male or female audience. Plus, according
to comScore's data, MSN users tend to buy more online than users
of Google, Yahoo, AOL, and Ask Jeeves.
Getting results from paid search is not as simple as it first
appears. And with MSN poised to launch its own paid search soon,
things will get even more complicated. As the market evolves
it's becoming more and more important for small businesses to
understand the complexities of paid search before embarking on a
campaign. That is, if they want to boost their own profits and
not keep adding to the already overflowing pockets of the
paid-search providers.
About the author:
Julia is an independent copywriter and consultant specializing
in advertising, search engine optimization and search engine
marketing services . To learn more about how Julia can help
boost your company's profits visit her site at
www.juliahyde.com. Or email info@juliahyde.com. You may also
like to sign up for Marketing Works! Julia's monthly ezine.
Visit www.juliahyde.com/form.html to sign up.