Staffing Software Bolsters Earth Sciences Staffing Firm Growth
With continued growth in mind -- and two new offices already
planned for this year, Geotemps knew that improving their
staffing technology would be critical to the success of their
plans. A VCG client since 1996, Geotemps decided in 2005 to
migrate from VCG's TempWare-V® to StaffSuite® to apply the
latest in staffing software technology to its business
processes.
Lance Taylor, President and CEO of Geotemps, states, "While
there were other solutions out there, we felt that StaffSuite's
robust database offered the most complete solution."
To optimize their business growth goals, Taylor wanted to
streamline their current business processes. While TempWare-V
was 'getting the job done,' Taylor felt that their growth plans
provided the perfect impetus to implement StaffSuite's
integrated front and back office functionality.
Kathy Sestanovich, Network Administrator for Geotemps, says,
"We've found that our staff can run candidate searches a hundred
times faster with our new StaffSuite software. With this
capability, we can respond immediately to our clients -- and
faster response means winning the business."
Taylor also attributes the speed of the database, a
user-friendly interface and the in-depth searching capabilities
of StaffSuite to improving the front office operational
productivity of their staff. According to Sestanovich, their
staff is now much easier to train. Sestanovich states, "We no
longer have training issues with our staff. StaffSuite lends
itself to quicker and easier adoption by our team." This is
typical for customers moving to StaffSuite from other staffing
software. In fact, customers have reported that its ease-of-use
and familiar interface reduces training by nearly two-thirds.
Sestanovich adds, "VCG's software support team is excellent.
They communicate with us at all times. When a case is closed, I
immediately get a follow-up e-mail to make sure the issue has
been resolved." Such support is unusual in the software
industry, yet is standard for VCG, where independent surveys of
customers have rated VCG's support services as 'excellent' --
well above industry standards.
Geotemps knew that they would have to migrate their information
and VCG provided a smooth transition because of VCG's data
migration team. Additionally, both Taylor and Sestanovich were
impressed with the implementation consultants that guided them
through the process.
Because Geotemps focuses on a range of career levels, they
needed a database that could quickly code a potential employee's
skills. Their VCG consultant suggested some ideas to deal with
this issue and Geotemps implemented them. This customization
enables staff to quickly enter a person's skills without any
hassle.
Looking to the future, Taylor continues to look for ways
technology can support and assist with the company's growth.
Taylor states, "We are planning on adding the StaffSuite
WorldLink® module to our software and I am very excited about
the integration of our Web site to our database. It will enable
our online image to reinforce the technological advances we are
making."
It's easy to see that Geotemps is a forward thinking company,
but it is also a company that contributes to that future. Taylor
says, "Geotemps focuses on employee development. We consider
ourselves 'career counselors' and we are very dedicated to
supporting the earth sciences industry's development."
Taylor is a supportive member of the Advisory Board to the
Mackay School of Earth Science and Engineering at the University
of Nevada in Reno, and is also a member of the board of trustees
for The Northwest Mining Association. Add numerous other
industry association memberships and support in grass root
efforts in their area and you can see why Geotemps has been
successful for twenty years. VCG's staffing software will help
them to continue that market success.
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