Improving Your Customer Relationship Management with Blogging Technology
Keeping in mind that before your prospects and customers buy
from you, they need to know you, like you, and trust you. In
other words, they need to know, whether overtly or covertly,
that they have a trusting and ongoing relationship with you.
What better way to accomplish for them to get to know you, trust
you, and like you than with a blog?
Now, here are my "What if . . ." questions:
* What if less than two minutes after creating and publishing
your blog, it were to be promoted to thousands of prospects
without any extra effort or cost on your part?
* What if your blog gave you immediate access to hundreds of
international prospects?
* What if you had immediate access to hundreds of prospects in
your city, state, or country who had interests and hobbies
similar to yours?
* What if every time someone clicks on a hyperlinked keyword in
your Profile that describes your hobbies, occupation, industry,
favorite books, movies, music, or artist, your blog pops up?
* What if every time you left a comment on someone elses blog,
you could leave a hyperlink to your website, blog, or email? (a
mini no-cost commercial!)
* What if whenever someone enters your name or business name
(completely or partially) into a major search engine, your
website or blog pops up in their search results?
* What if every time you post content on your blog, it would
bypass the spam filters and instantaneously appear on your
subscribers desktop without any extra effort or cost on your
part? (- an excellent opportunity to get your sales, special
messages, or time-sensitive announcements into their hands, or
actually in front of their eyes!)
* What if your satisfied customers had the opportunity to place
their self-generated testimonies on your blog? (Although some
will take the initiative to do so, others might need
encouragement. That's all right. Just make an incentive
opportunity of it! Offer some incentive for their efforts.)
By now you should be beginning to see the powerful marketing
potential a blog offers you. These are just some of the powerful
customer relationship management features a blog offers you.
But wait! There's yet more!
* What if you were to combine these powerful features with other
online and offline efforts such as a blogathon, teleseminar,
webinar, online articles, and others?
* What if doing so would enhance your customer relationship
management?
* What if doing so would decrease returns and refunds?
* What if doing so would increase sales?
Think about it! I realize that successful marketing and
sales are still high-touch entities; however, I also realize
that when you combine your high-tech efforts with your
high-touch efforts, you're bound to be successful!!!
Now to answer the original questions, What is a
blog? and What can a blog do for your
business?:
A blog, short of web log, is an interactive web-based journal
that encourages participation from viewers. It looks like and
does everything a website does and more! A blog serves as an
excellent supplement to your website and other marketing
efforts. Entries, called posts, are published by date on the
page according to your predetermined quantity and are archived
in the margin according to your predetermined frequency.
A blog offers your business countless marketing options.
Specifically, a blog:
* gives viewers, prospects, customers, and subscribers who might
have had difficulty in the past immediate access to you.
* helps to reduce your time spend distributing emails and other
messages.
* improves your content delivery rates by 100%.
* improves your search engine rankings.
* publishes constantly fresh content.
* bypasses spam filters completely.
* improves your online visibility.
* enhances your web presence.
* generates more visitors.
and more . . .
So, if you don't already have a blog, I only have one question
for you: What are you waiting for? !?
Don't let this cutting-edge technology, this powerful marketing
tool, pass you by. Online companies are popping up all over the
internet offering you free blogs. My recommendation is that you
grab one, or two or more! Most, if not all, are extremely easy
to create, but may be time-consuming, according to your already
hectic schedule, to maintain.
If that's the case in your situation, you might want to call in
outside help. Consider the high school computer techie next
door, or the college-age computer-major son or daughter of a
friend who could always use a few extra bucks.
I leave you with this wish: May you always be successful
in looking for and using new and creative ways to maximize your
earning potential.
Remember: When you maximize your potential, we all win!
When you dont, we all lose.
About the author:
Etienne A. Gibbs, MSW, Management Consultant and Trainer,
conducts lectures, seminars, and workshops, and writes articles
on: . . . helping you maximize your potential for
individuals, schools, small businesses, and non-profit
organizations. Reach him at www.MasterBlogBuilder.
com/ .